For every conflict there is a price to be paid. This can be at the individual level through psychological stress or poisoned working relationships. This can also come at a cost to the organization through increased recruitment, hiring and administrative costs, drawn out formal dispute settlements and inferior workplace performance. Effective management of destructive conflict can save time, effort and resources, and create healthy and successful organizations.
HRG helps organization’s members engage more effectively with conflict with tools such as facilitation, effective communication, management training, and interest-based dispute management techniques.
HRG also seeks to reframe client’s perception of conflict. Conflict can be negative, but it also drives change, innovation, and shapes people and organizations into who and what they are. Embracing conflict and having the skills to effectively engage with it in the organizational setting results in sustainable organizational success.